Case Studies

Real-world results for UK businesses: bespoke software, AI automation and quality engineering delivered by Softomate Solutions.

Home

›

Case Studies

Client Work

What We Have Delivered

How Custom Odoo Modules Let a UK Dry Fruit Importer Keep Its Own Way of Working

A UK dry fruit and nut importer feared an off-the-shelf ERP would force its team to abandon the way it already worked. Softomate built bespo...

UK dry fruit and nut importer, GBP 1-5M turnover, 10-25 staff, single site

How a UK Dry Fruit Importer Replaced Spreadsheets and Staff Dependency with One Odoo ERP

A UK dry fruit and nut importer running on spreadsheets and the memory of a few key staff moved onto one Odoo ERP, with custom dashboards an...

UK dry fruit and nut importer, GBP 1-5M turnover, 10-25 staff, single site

How an AI Chatbot Reduced Customer Support Costs by 61% for a UK Fashion Retailer

A UK online fashion retailer with 85,000 customers automated 61% of its support volume with an AI chatbot, cutting first-response time from...

UK online fashion retailer

AI Process Automation Saved a London Consultancy 22 Hours a Week

A City of London management consultancy recovered 22 hours of billable staff time per week by automating proposal generation, client onboard...

City of London management consultancy

How a UK SaaS Cut Tier-1 Support Tickets by 60% with a Custom AI Chatbot

A UK B2B SaaS company with 9,400 active accounts deployed a custom AI chatbot built by Softomate on GPT-4o + RAG, reducing Tier-1 support ti...

UK-based B2B SaaS, 9,400 paying customers, 11-person support team

How a UK Accountancy Practice Replaced 3 Tools and Saved GBP 1,200/mo with GoHighLevel

A UK chartered accountancy practice with 320 SME clients replaced three disconnected software tools with a single GoHighLevel setup, saving...

UK accountancy practice, 12 staff, 320 SME clients, 2 offices (Berkshire + West London)

How a UK Wholesale Distributor Went Live on Odoo ERP in 28 Days

A UK wholesale distributor operating three warehouses replaced four legacy systems with Odoo ERP in a 28-day Softomate-led go-live, achievin...

UK wholesale distributor, GBP 14M turnover, 38 staff, 3 warehouses

How an AI Voice Agent Handled 1,200 Inbound Calls a Month for a London Property Group

A London property management group with 1,800 units across Greater London deployed a Softomate-built AI voice agent on Vapi + GPT-4o, handli...

London property management group, 47 staff, 1,800 managed units across Greater London

How We Connected 7 Disparate Systems for a UK FinTech Startup via API Integration

An FCA-regulated UK fintech startup integrated 7 disconnected systems (KYC provider, banking-as-a-service partner, accounting, CRM, support,...

UK FinTech startup, FCA-regulated EMI licence, Series A funded, 24 staff

How Business Process Automation Saved a London Professional Services Firm 40 Hours a Week

A London professional services firm with 22 staff automated proposal generation, client onboarding, invoice production, and weekly reporting...

London professional services firm, 22 staff, GBP 3.8M annual turnover

How We Cut a 4-Second Finance Query to 80ms on a 50-Million-Row Database

A UK financial services firm's internal portal had a critical client-position query that took 4.2 seconds against a 50M-row transaction data...

UK financial services firm, 50-million-row transaction database, 6 advisers, internal portal

How Testomate Cut UAT Cycle Time from 14 Days to 3 for a UK Financial Services Client

A UK mid-tier financial services firm with a 23-person QA team adopted Softomate's Testomate platform to automate regression and UAT testing...

UK mid-tier financial services firm, 23-person QA team, mission-critical customer-facing platform

How a UK Mortgage Broker Built a 340-Lead Pipeline in Month 1 with GoHighLevel

An FCA-regulated independent mortgage broker with 9 advisers and 2 offices replaced 4 disconnected tools with a single GoHighLevel setup con...

Independent UK mortgage broker, 9 advisers, 2 offices (Surrey + Hertfordshire)

How an AI Chatbot Cut Lead Response from 4 Hours to 60 Seconds for a London Letting Agency

A London-based letting agency with 28 staff and 6 branches automated 71% of new tenant enquiries with a custom AI chatbot integrated to Reap...

Independent London letting agency, 28 staff, 6 branches

Ready to be our next success story?

Get in touch

AI & Automation Services

ERP & Operations

Development Services

Testing Services

Products

Industries

Case Studies

What We Have Delivered

How Custom Odoo Modules Let a UK Dry Fruit Importer Keep Its Own Way of Working

How a UK Dry Fruit Importer Replaced Spreadsheets and Staff Dependency with One Odoo ERP

How an AI Chatbot Reduced Customer Support Costs by 61% for a UK Fashion Retailer

AI Process Automation Saved a London Consultancy 22 Hours a Week

How a UK SaaS Cut Tier-1 Support Tickets by 60% with a Custom AI Chatbot

How a UK Accountancy Practice Replaced 3 Tools and Saved GBP 1,200/mo with GoHighLevel

How a UK Wholesale Distributor Went Live on Odoo ERP in 28 Days

How an AI Voice Agent Handled 1,200 Inbound Calls a Month for a London Property Group

How We Connected 7 Disparate Systems for a UK FinTech Startup via API Integration

How Business Process Automation Saved a London Professional Services Firm 40 Hours a Week

How We Cut a 4-Second Finance Query to 80ms on a 50-Million-Row Database

How Testomate Cut UAT Cycle Time from 14 Days to 3 for a UK Financial Services Client

How a UK Mortgage Broker Built a 340-Lead Pipeline in Month 1 with GoHighLevel

How an AI Chatbot Cut Lead Response from 4 Hours to 60 Seconds for a London Letting Agency

Ready to be our next success story?