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REST API Development and System Integration London

Connect your business systems through REST APIs, GraphQL, OAuth 2.0 and webhook architectures. London operations teams, finance directors and IT leads at UK mid-market firms gain most when disconnected platforms create data silos. Softomate integrates Salesforce, SAP, HubSpot, Stripe and bespoke applications with UK GDPR-compliant data controls and OpenAPI documentation.

One supported API connection starts from £3,000, excluding VAT. The proposal separates the implementation fee from subscriptions, hosting, usage and ongoing support.

  • From £3,000 per connection
  • OpenAPI documentation included
  • Monthly care from £199

Benefits and fit

What should connecting your systems help you achieve?

API development means building REST APIs, GraphQL endpoints, webhook architectures and middleware layers that connect business software automatically. London operations directors, IT leads and finance teams at UK mid-market firms benefit most when disconnected SaaS platforms create manual re-entry, reporting delays and data inconsistencies.

Eliminated manual re-entry

REST API integrations replace daily manual copy-paste between Salesforce, SAP and back-office tools, cutting data entry errors and freeing staff for higher-value work.

Real-time data sync

Webhook event triggers and OAuth 2.0 connections replace overnight batch imports, syncing records across Salesforce, HubSpot and Stripe in under sixty seconds after each event.

Stronger compliance controls

UK GDPR data minimisation, TLS 1.2 encryption and audit logging are built into every integration, giving compliance teams exportable evidence for ICO or FCA reviews.

Documented, maintainable APIs

OpenAPI/Swagger specifications and Postman test collections are delivered with every project, so internal developers and future teams can extend integrations without reverse-engineering.

Before you commit

Is API integration the right starting point?

A good fit

Disconnected platforms are causing manual re-entry, reporting delays or data inconsistencies between Salesforce, SAP, HubSpot, Stripe or back-office tools. You want documented connections that internal teams can maintain and extend without vendor lock-in.

A different route may fit better

API integration connects systems and moves structured information. If the workflow must also interpret an email, understand a document or prepare a recommendation, explore our AI integration services for existing ERP and CRM software.

Examples include turning an RFQ into a reviewed quotation and matching an extracted invoice against a purchase order. If you are replacing a system, use the migration route.

What we deliver

What your API integration project includes

Expand an area to see what is delivered. The proposal records the systems covered, acceptance tests, responsibilities and handover arrangements before development starts.

REST API and GraphQL development

Operations and product teams get bespoke REST APIs and GraphQL endpoints with OpenAPI/Swagger documentation, JWT authentication and full Postman test suites.

Versioned endpoints, error schemas and rate-limiting rules keep integrations stable as connected platforms evolve and data volumes grow.

Every endpoint is documented with request schemas, response codes, error models and authentication requirements for handover to internal developers. Automated Postman test suites cover happy paths, error conditions and edge cases, giving QA and development teams repeatable regression coverage after launch.

Salesforce, SAP and HubSpot integration

Finance and CRM teams get real-time connections between Salesforce, SAP, HubSpot and bespoke platforms through OAuth 2.0 and vendor REST APIs.

Field mappings, transformation logic and error-handling queues are delivered with UAT sign-off, so data quality stays consistent across all connected systems.

Webhook architecture and event-driven integration

Development and IT teams get webhook pipelines that push event data between SaaS platforms in near real time, replacing overnight batch sync delays.

Payload validation, signature verification, retry logic and dead-letter queuing prevent data loss when downstream services are unavailable during peak traffic.

Exponential back-off retry logic and dead-letter queuing prevent data loss when downstream services are temporarily unavailable during high-traffic periods.

OAuth 2.0, JWT and secure API authentication

Compliance and security teams get OAuth 2.0 authorisation flows, JWT token validation and scoped permission management for every external-facing API.

UK GDPR data access controls align with OAuth 2.0 permission scopes, limiting which personal data fields each integration can read or write.

Scoped access tokens, refresh token rotation and JWT claim validation protect every external API connection against unauthorised access. TLS 1.2 encryption, data minimisation rules and audit logging are applied to every API handling personal data under UK GDPR and ICO guidelines.

Middleware, monitoring and ongoing API support

IT and operations teams get middleware orchestration layers, endpoint health monitoring and alert routing for production API environments on AWS or Microsoft Azure.

Monthly support agreements cover token refresh management, version updates, error-log reviews and capacity planning as connected platform usage grows.

Uptime alerts, latency dashboards and error-rate tracking on AWS or Microsoft Azure give operations teams early warning before integration failures reach end users.

Connecting an enquiry to your CRM

For an enquiry-to-CRM integration, agree what happens from the first request through to follow-up and reporting. Map the fields, record identifiers and owner of each system before connecting them.

Define duplicate handling, authentication, retry limits and an alert owner for failed actions. Test a successful transaction, an unavailable system and a repeated event.

Handover includes the field map, credentials ownership, monitoring and support responsibilities.

Integration decisions

Who owns each record when two systems connect?

A connection needs clear ownership of business records. For example, Salesforce may own the opportunity while Odoo owns the order and invoice. An accepted sales opportunity can initiate an agreed Odoo draft, and approved order status can return to Salesforce. This is a proposed workflow example, not a claim that every edition provides a ready-made connector.

Records and ownership

Map the customer identifiers, required fields, stages and document references between systems. Choose which system owns each value and define how conflicting edits are reviewed.

Duplicates and timing

Prevent duplicate actions when an event is retried or a request is received twice. Set the expected update interval, peak volume and treatment of unavailable systems.

Failures and support

Give staff a failed-record queue, an owner and a supported way to retry a corrected item.

Our process

How does an API integration get from discovery to launch?

Softomate maps data flows, agrees endpoint contracts, builds authenticated integrations and delivers documented handover in short delivery phases. Client IT leads, operations managers, data owners and compliance contacts stay involved from discovery through launch, so integration decisions match security, reporting and UK GDPR requirements.

  1. Discover

    Map the platforms, data flows and obligations

    Colleagues mapping a workflow with notes on a wall
    Library photography, not client work.

    Platform architecture, data flows and UK GDPR obligations are mapped in discovery workshops with IT leads, data owners and operations managers.

    What you receiveA technical requirements brief, data-flow diagram and integration inventory covering Salesforce, SAP, HubSpot or bespoke back-office systems.

    How we do this

    A technical discovery session confirms field mappings, authentication rules and error-handling requirements before build starts.

    A security review during discovery confirms which grant types suit your platform architecture and compliance requirements.

  2. Plan

    Agree endpoint contracts and acceptance criteria

    Reviewing charts and project information on a tablet
    Library photography, not client work.

    Endpoint contracts, OpenAPI specifications and authentication patterns are agreed with stakeholders, security contacts and platform owners during planning.

    What you receiveA delivery roadmap, field-mapping document and acceptance criteria covering OAuth 2.0, JWT and UK GDPR data controls.

    How we do this

    Integration scope is defined in a written specification before any development starts. The spec maps every endpoint, data transformation, error state and SLA.

  3. Design

    Design schemas, transformation rules and error handling

    Working with source code at a desktop computer
    Library photography, not client work.

    API schemas, data transformation rules and error-handling models are designed with platform owners, developers and compliance contacts.

    What you receiveApproved endpoint specifications, webhook payload schemas and security architecture for Salesforce, SAP, Stripe or Microsoft Azure environments.

    How we do this

    Retention controls and deletion propagation rules are designed into webhook and batch integration patterns.

  4. Build and integrate

    Build in short sprints with your IT contacts

    Colleagues reviewing software on two monitors
    Library photography, not client work.

    Working REST API endpoints, OAuth 2.0 flows, webhook pipelines and data transformation logic are built in short sprints with client IT contacts.

    What you receiveA staging integration, Postman test collections, UK GDPR audit controls and monitoring events across connected platforms.

    How we do this

    Build work covers endpoint development, OAuth 2.0 implementation, error handling and UK GDPR controls.

  5. Launch and monitor

    Go live after UAT sign-off

    A team attending a presentation in a meeting room
    Library photography, not client work.

    Production deployment, endpoint health monitoring and handover documentation are completed after UAT sign-off with IT contacts and data owners.

    What you receiveOpenAPI documentation, Postman collections, monitoring dashboards and a support backlog for token management, version updates and capacity planning.

    How we do this

    Softomate recommends an ICO data-flow register update after each integration launch.

Relevant results

Relevant delivery work

Case study outcomes from real Softomate API and integration projects. Client names anonymised per NDA. The figures belong to each project.

UK FinTech startup · FCA-regulated EMI licence · Series A funded · 24 staff

How we connected 7 disparate systems for a UK FinTech startup via API integration

An FCA-regulated UK fintech startup integrated 7 disconnected systems (KYC provider, banking-as-a-service partner, accounting, CRM, support, analytics, and proprietary risk engine).

Read the case study

7 systemsintegrated through API work

Figures as reported in the published case study. Client identity is anonymised; results are specific to that project.

Related delivery work · UK InsurTech · 80 staff

Salesforce sync down to 45 seconds

A UK InsurTech with 80 staff replaced overnight batch imports with a REST API integration connecting their quoting platform to Salesforce Service Cloud. OAuth 2.0 scoped tokens, UK GDPR data minimisation rules and endpoint health monitoring on AWS created the improvement across all product lines.

Under 45 secondspolicy data sync time, down from fourteen hours

Case study outcome from a real Softomate API and integration project. Client name anonymised per NDA.

Related delivery work · London property group · 400 residential units

Payment reconciliation under 15 minutes

A London property group managing 400 residential units cut daily payment reconciliation from two hours to under fifteen minutes after a Stripe-to-SAP REST API middleware launched. Webhook retry queuing and dead-letter delivery prevented data loss during peak rent-collection periods. OpenAPI documentation and Postman test suites were delivered to the internal team at handover.

Under 15 minutesdaily payment reconciliation, down from two hours

Case study outcome from a real Softomate API and integration project. Client name anonymised per NDA.

Related delivery work · UK HR SaaS platform

HubSpot integration eliminates 3 hours of daily entry

A UK HR SaaS platform eliminated three hours of daily manual candidate data entry after a webhook integration connected their applicant tracking system to HubSpot. Payload signature verification and UK GDPR filtering kept personal data within approved downstream fields from day one.

3 hoursof daily manual candidate data entry eliminated

Under 60 secondsper event to sync contact, deal-stage and consent-status records

Case study outcome from a real Softomate API and integration project. Client name anonymised per NDA.

Related delivery work · UK FinTech lender · 60 staff

Reporting lag cut from next-day to same-hour

A UK FinTech lender with 60 staff cut management reporting lag from next-business-day to same-hour after a REST API middleware layer connected their loan origination platform to their finance and CRM tools. GraphQL endpoints served real-time portfolio data to a management dashboard. JWT authentication and audit logging met FCA data-access requirements from launch.

Same hourmanagement reporting lag, down from next business day

Case study outcome from a real Softomate API and integration project. Client name anonymised per NDA.

Delivery timeline

How long does an API integration take?

Most custom REST API projects for UK businesses take four to ten weeks from discovery to production deployment.

Discovery and scoping

About one week

Map data flows, confirm authentication requirements and agree endpoint contracts.

Specification and environment

3-5 working days

OpenAPI specification drafting and environment setup before build begins.

Testing and handover

5-8 working days

Integration testing, UAT and Postman test collection handover.

Planning information, not a delivery guarantee. Salesforce, SAP or HubSpot integrations with complex data transformations can extend timelines slightly. A scoped workshop gives a more precise schedule once platform architecture and compliance needs are confirmed.

Pricing and running costs

How much does API integration cost?

One supported API connection starts from £3,000 for implementation. Optional monthly care starts from £199/month. Prices exclude VAT.

Starting prices excluding VAT

API / system integration starterFrom £3,000

One bounded system connection with accessible APIs, agreed mapping, error handling and tests. The endpoints, validation and error handling are agreed before development.

Optional monthly careFrom £199/month

Care is optional after client-managed handover and forms part of the fee while we manage your chosen service. We agree the monitoring, maintenance and technical assistance covered by your plan.

Costs to allow for separately

Licences, hosting and usage
Required licences, hosting and usage are confirmed separately before you commit. Existing systems may need API-enabled tiers and connector hosting where required, plus API call, execution and data-transfer charges where applicable.
Scope and larger changes
Scope is defined in a written specification before any development starts. The spec maps every endpoint, data transformation, error state and SLA, and a fixed price follows it. Additional features and larger changes are quoted separately.

Any starting prices exclude VAT. We identify licences, hosting and usage separately, reuse suitable existing subscriptions and charge shared platform access once for the agreed account.

Discuss your requirements →

Why Softomate

Why London businesses choose Softomate for API development and system integration

Documented, monitored integrations and a scope agreed in writing before development starts.

Software development work shown on the Softomate homepage

Platform experience and documented architecture

We have live production integrations with Salesforce, HubSpot, Xero, Sage, Stripe, GoCardless, Reapit, Rightmove ADF and 40+ other platforms, so integrations operate as connected data workflows rather than isolated point solutions.

Softomate API deployments commonly replace overnight batch sync delays with sub-sixty-second event propagation and cut daily manual data entry from hours to minutes.

OpenAPI/Swagger specifications and Postman test suites are delivered with every project, so internal teams can maintain, extend and version integrations without vendor lock-in.

Uptime alerts, latency dashboards and monthly error-log reviews keep production API integrations stable as connected platform versions and traffic volumes evolve.

Reliable delivery, included as standard

Production-grade API integration requires more than a working happy path. Every Softomate integration includes exponential backoff retry logic, webhook verification, idempotency keys and a full audit trail suitable for ICO and FCA data-flow review.

Retry logic, dead-letter queues, payload signature verification and operational alerting prevent data loss, so webhook-driven integrations remain reliable under high transaction volumes.

Where batch sync introduces unacceptable lag, we implement event-driven architecture using message queues (SQS, RabbitMQ or Kafka depending on scale), so CRM, ERP, billing and fulfilment systems stay in step.

Compliance and a scope agreed in writing

London-based delivery aligns API scope with UK GDPR, ICO data-flow requirements and FCA data-access controls before build starts, reducing rework for regulated teams.

Every integration includes a data-flow map for ICO record-of-processing purposes. Personal data routing respects UK GDPR transfer rules, with standard contractual clauses applied to any non-UK endpoints and explicit consent capture where required.

FAQs

Questions before your API integration project

Further guidance

Explore the integration details

More detail on use cases, benefits and how an integration sits alongside AI and automation. Open the areas relevant to your team.

REST API and integration use cases across UK industries

REST API and webhook integrations automate data exchange between CRM, ERP, payment and compliance platforms, replacing manual processes with governed, real-time connections. The architecture suits finance, property, healthcare and professional services operations across London and wider UK markets.

Salesforce CRM integration via REST API

REST API connections write lead, opportunity and case data from web applications, payment gateways and back-office tools into Salesforce objects. OAuth 2.0 tokens control which fields each integration can read or write. Softomate clients typically eliminate overnight batch delays and replace them with sub-sixty-second Salesforce record updates.

Stripe payment API integration with GDPR controls

Stripe REST API integration connects payment events to CRM, ERP and finance platforms through webhook pipelines and OAuth 2.0 authentication. UK GDPR data minimisation rules filter personal payment fields before they reach downstream systems. Softomate clients commonly cut payment reconciliation time from two hours to under fifteen minutes per day.

SAP ERP integration with REST API middleware

REST API middleware connects SAP finance, inventory and order data to e-commerce, CRM and reporting platforms without bespoke SAP development. Transformation logic maps SAP field schemas to target platform objects. Softomate clients typically reduce cross-system reporting lag from next-business-day to same-hour updates after middleware launch.

HubSpot webhook integration for sales automation

Webhook integrations push contact, deal and form-submission events from external platforms into HubSpot properties in near real time. Signature verification and retry queuing keep data consistent when HubSpot is temporarily unavailable. Explore our business process automation services to extend HubSpot events into approval and notification workflows.

More benefits of connected systems

Scalable integration architecture

API-first architecture on AWS or Microsoft Azure scales with transaction volume, so integrations remain stable as your UK business grows without rebuilding from scratch.

Faster management reporting

Automated data flows between finance, CRM and ERP platforms reduce reporting cycle time from several days to same-day, giving leadership accurate figures without manual consolidation.

Where AI and automation fit alongside an integration

Deterministic mapping and synchronisation may need no AI. If you also need to interpret unstructured email or documents, connect the AI email workflow to this integration. The integration and the business decision rules are scoped together.

Teams needing broader automation can pair API delivery with our AI process automation services, business process automation services, AI and machine learning solutions, and bespoke software development services.

Explore our AI process automation services to add ML decision layers on top of API-connected data flows, or extend webhook triggers into automated decision workflows. Discuss your implementation or explore the complete automation workflow.

What clients say

"He also set up automation that connects different systems, which has made everything run much smoother."

K. Pattni, Unigiftware

"From understanding requirements and offering solutions, to implementing functionality accurately and very promptly, your business is in great hands."

R. Nagpal, Google review

Work with us

Let's talk about connecting your systems

Tell us which platforms need to share data, what is currently re-keyed by hand and which compliance requirements apply. REST API, OAuth 2.0, Salesforce and SAP integrations can replace manual re-entry, eliminate data lag and give your teams a single source of accurate records.

Deen Dayal Yadav, founder of Softomate Solutions

Deen Dayal Yadav

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