What does Softomate Solutions do?

Softomate Solutions is an AI chatbot development and business automation agency in Stanmore, London. We build custom AI chatbots from £6,500, GoHighLevel automation from £3,500, AI voice agents from £8,000 and bespoke software for UK businesses. Real UK case studies include a 60% support ticket reduction for a SaaS client and 1,200+ calls per month automated for a London property group.

How much does AI chatbot development cost in London?

AI chatbot development in London costs £6,500 to £150,000+ depending on scope. A single-channel FAQ chatbot starts from £6,500. Multi-channel chatbots with CRM integration cost £18,000 to £40,000. Enterprise NLP chatbots with FCA-compliant complaint detection and Salesforce Service Cloud integration cost £55,000 to £150,000+.

How long does it take to build an AI chatbot?

Most AI chatbot projects take 4 to 12 weeks from discovery to go-live. A focused single-channel chatbot takes 4 to 6 weeks. Multi-channel chatbots with CRM integration take 8 to 12 weeks. Enterprise NLP builds with compliance handling take 14 to 22 weeks.

Do you offer GoHighLevel automation in London?

Yes. Softomate provides GoHighLevel automation for London businesses covering CRM pipelines, SMS and email follow-up sequences, WhatsApp automation and white-label sub-account structures. Setup from £3,500. Real UK case study: 340 qualified leads in 90 days for a UK mortgage broker.

Where is Softomate Solutions based?

Softomate Solutions is based in Stanmore, London HA7. We work with businesses across Greater London and the UK. All projects can be delivered remotely.

AI Chatbot Development & Business Automation London

✓Cut support tickets by 60% with AI chatbots
✓Never miss a call: AI voice agents answer 78% on their own
✓Fill your pipeline: 340 booked leads in 90 days
✓Software built around your business, not a template
✓One system, fully connected: CRM, Odoo ERP and your tools
✓Fixed price agreed up front, live in 4-12 weeks

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Call to Discuss Your Project

07442 569900

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+44 7442 569900

About Us

Softomate delivers cutting-edge AI-powered software and automation solutions.

Softomate Solutions is an AI-driven bespoke software development company in the UK.
We help businesses with tailor-made web, mobile and automation software solutions including AI-Powered Software, Business Process Automation, Bespoke CRM Development, GHL Automation, and AI Chatbots.

As a full-stack technology company, we provide innovative, efficient, and scalable web applications with faster delivery, without compromising on quality. We are one of the top tech companies in the UK.

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Our Services

AI Software & Business Automation for Growth

We specialise in building scalable, AI-powered software solutions designed to streamline operations and improve overall business efficiency. Our focus is on delivering cost-effective, agile software development with measurable results, ensuring value beyond just promises.

Website Design Services:

Transform your online presence with innovative website design services tailored for your business. From bespoke designs to responsive layouts, we help you create user-friendly, visually appealing websites that drive engagement and growth.

AI-Powered Software Solutions:

Unlock efficiency, speed, and growth by automating workflows and enhancing data-driven decision-making. As a leading AI development company in the UK, Softomate delivers intelligent, scalable solutions tailored to your business goals.

Business Process Automation:

Automate repetitive tasks, optimise workflows, and reduce manual effort with intelligent Business Process Automation (BPA). Softomate uses advanced RPA, AI-driven logic, and cloud automation tools to boost efficiency, cut costs, and improve accuracy.

Customer Support Automation using AI:

Deliver faster, smarter, and 24/7 customer service using AI-driven chatbots, virtual assistants, and automated helpdesk systems. Softomate's customer support automation solutions reduce workload, improve response times, and integrate seamlessly with your existing CRM.

Bespoke CRM Development:

Empower your sales, support, and marketing teams with tailor-made CRM solutions built to match your unique business needs. Softomate designs intelligent, AI-integrated CRM platforms that automate workflows, enhance customer engagement, and deliver actionable insights for better decision-making.

AI-Powered Businesses Chatbots:

Revolutionise the way you connect with customers using intelligent, conversational AI chatbots. Built with advanced NLP and deep learning, our AI chatbots deliver natural, real-time responses across websites, mobile apps, and social platforms.

GHL Automation:

Unlock the full potential of GoHighLevel (GHL) with our expert automation services. We tailor workflows, customise CRM modules, and implement AI-powered lead nurturing to automate follow-ups, optimise sales funnels, and streamline client interactions.

Mobile App Development:

Deliver seamless digital experiences with high-performance mobile apps tailored to your business. Whether native (Swift/Kotlin) or hybrid (Flutter/React Native), we build secure, scalable apps optimised for speed, UX, and future growth.

API Development & System Integration:

Connect your software ecosystem with secure and scalable API solutions. We build RESTful, GraphQL, and third-party integrations that ensure smooth data flow, real-time sync, and enhanced platform interoperability.

AI & Machine Learning Solutions:

Transform your business with powerful AI models built for automation, prediction, and real-time analytics. From natural language processing to image recognition, we help you leverage big data and intelligent algorithms for smarter decision-making.

Our Products

Save up to 50% cost of Automation Testing.

Testomate (Patent Pending)

Testomate is an outstanding tool for Automation Testing, which will save a lot of time and cost and make automation testing easier and faster. Additionally, the remarkable fact is that it will save more than 50% of the cost of Automation Testing.

As many clients face, the initial setup of automation testing, like creating a test environment, installing different tools, and design and framework development, takes months. Testomate will complete in minutes and save more than 90% on setup costs.

This tool will be available soon on a trial and subscription basis.

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Why Softomate

Choose Softomate, because of...

AI software developers at work in London

Domain Expertise

We have deep expertise in solving complex software challenges across AI-powered software solutions, business process automation, and intelligent workflow optimisation. Our proven experience ensures we can address even the most difficult technical and operational issues with confidence.

Futuristic Solutions

We go beyond quick fixes by building AI-driven, result-focused software solutions that resolve root problems, optimise operations, and enhance long-term business performance across diverse industries.

Niche Technology

As experts in cutting-edge technologies, we develop innovative AI solutions, advanced automation tools, and bespoke CRM platforms that place us at the forefront of digital transformation and modern software development.

Result-oriented Approach

Our methodology is driven by results. We build scalable, long-term software solutions that automate workflows, improve business outcomes, and help companies grow with measurable success.

Cost Saving

We help businesses cut software development costs by over 50% through intelligent automation, AI integration, and agile processes, delivering faster, cost-efficient digital solutions without sacrificing quality.

Responsive support

We offer fast, reliable support through every stage of your digital transformation. Our team is readily available to assist, resolve, and guide businesses toward successful software and automation implementations.

Our Process

Because process matters the most!!

We follow a streamlined, agile software development approach to identify and resolve hidden bottlenecks. Our proven process framework ensures faster time-to-market, enhanced software performance, and high-quality results with every delivery.

Understanding the Problem & Requirements

The first phase focuses on gaining deep insights into your business objectives, pain points, and software needs. Through discovery workshops and market analysis, we tailor solutions like AI automation, CRM systems, or mobile apps to fit your vision and deliver measurable value.

Broad-Level Planning & Strategy

After clarifying your goals, we craft a strategic project roadmap that includes defined scope, agile sprints, and resource planning. Using DevOps, automation tools, and cloud platforms, we deliver scalable, transparent, and cost-effective software solutions tailored to your business.

Laying the Foundation with the Right Technology

Choosing the ideal tech stack ensures robust performance, flexibility, and long-term scalability. We evaluate the best architecture, development tools, and API frameworks for your solution, be it AI software, SaaS development, or system integration.

Development & Rigorous Testing

We begin agile development using modern frameworks, clean coding practices, and automation. Continuous testing, security auditing, and performance tuning ensure your software runs flawlessly. Our focus includes CI/CD, UX/UI, and real-time functionality.

Deployment, Optimisation & Go-To-Market

Before release, we simulate real-world usage with rigorous UAT, security audits, and performance testing. Post-deployment, we monitor system health, apply patches, and scale infrastructure, ensuring your software stays secure, efficient, and market-ready.

Case Study

Some of our success stories

We have worked on many projects across security, performance, and automation testing. We have identified critical security issues in VAPT testing and many performance bottlenecks across DB, API, UI, queue, network, firewall and server level.

How an AI Chatbot Reduced Customer Support Costs by 61% for a UK Fashion Retailer

A UK online fashion retailer with 85,000 customers automated 61% of its support volume with an AI chatbot, cutting first-response time from four hours to 28 seconds and recovering the project cost within five months.

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How an AI Chatbot Reduced Customer Support Costs by 61% for a UK Fashion Retailer

AI Process Automation Saved a London Consultancy 22 Hours a Week

A City of London management consultancy recovered 22 hours of billable staff time per week by automating proposal generation, client onboarding documents, and invoice processing with Softomate's AI automation stack.

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AI Process Automation Saved a London Consultancy 22 Hours a Week

How a UK SaaS Cut Tier-1 Support Tickets by 60% with a Custom AI Chatbot

A UK B2B SaaS company with 9,400 active accounts deployed a custom AI chatbot built by Softomate on GPT-4o + RAG, reducing Tier-1 support tickets by 60%, cutting first-response time from 41 minutes to 28 seconds, and recovering the build cost within 5 months.

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How a UK SaaS Cut Tier-1 Support Tickets by 60% with a Custom AI Chatbot

Client Results

What London Businesses Say After Going Live

Every quote below is from a delivered project. Outcome metrics are from the client's own reporting at 90 days post go-live.

“

"We were handling around 280 customer support tickets a week manually. After Softomate built our AI chatbot, that dropped to under 110. The chatbot handles returns queries, order status, and product FAQs without any human involvement. Our support costs fell by 61% in the first three months. The build paid for itself in five weeks."

Head of Operations

UK Online Retailer, London

AI Chatbot

“

"Before Softomate, our team was spending 22 hours a week on tasks that were essentially just moving data between systems - CRM updates, invoice creation, client onboarding emails. DD mapped our entire process in one workshop and built automations that eliminated all of it. We redeployed those 22 hours to billable work within the first month."

Managing Director

London Management Consultancy

Process Automation

“

"We had GoHighLevel set up by a freelancer before coming to Softomate - it was barely working. Softomate rebuilt our entire pipeline from scratch, set up Twilio SMS correctly for UK delivery, and built conditional sequences that actually match how we sell. Our lead response time went from next-day to under 4 minutes. We recovered the build cost within 8 weeks."

Director of Operations

North London Letting Agency

GoHighLevel

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Blog & News

Explore Softomate's latest blogs, news and insights.

AI Chatbot for Customer Support UK: Agency-Built vs Off-the-Shelf in 2026

GDPR Compliant AI Chatbot UK: What Every Business Must Know in 2026

Best AI Automation Agencies in London 2026

Case Studies

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How an AI Chatbot Reduced Customer Support Costs by 61% for a UK Fashion Retailer

AI Process Automation Saved a London Consultancy 22 Hours a Week

How a UK SaaS Cut Tier-1 Support Tickets by 60% with a Custom AI Chatbot

Recent Case Studies

10 UK projects with specific outcomes

Every project below has measurable outcomes from real UK client engagements. Identifying details are anonymised; outcome ranges reflect typical results.

AI Chatbot