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AI Chatbot Development & Business Automation London

  • ✓Cut support tickets by 60% with AI chatbots
  • ✓Never miss a call: AI voice agents and receptionists answer 78% on their own
  • ✓Fill your pipeline: 340 booked leads in 90 days
  • ✓Software built around your business, not a template
  • ✓One system, fully connected: CRM, Odoo ERP and your tools
  • ✓Fixed price agreed up front, live in 4-12 weeks
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07442 569900
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+44 7442 569900

About Us

Softomate delivers cutting-edge AI-powered software and automation solutions.

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Softomate Solutions is an AI-driven bespoke software development company in the UK.
We help businesses with tailor-made web, mobile and automation software solutions including AI-Powered Software, Business Process Automation, Bespoke CRM Development, GHL Automation, and AI Chatbots.

As a full-stack technology company, we provide innovative, efficient, and scalable web applications with faster delivery, without compromising on quality. We are one of the top tech companies in the UK.

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Our Services

AI Software & Business Automation for Growth

We specialise in building scalable, AI-powered software solutions designed to streamline operations and improve overall business efficiency. Our focus is on delivering cost-effective, agile software development with measurable results, ensuring value beyond just promises.

Website Design Services:

Website Design Services:

Transform your online presence with innovative website design services tailored for your business. From bespoke designs to responsive layouts, we help you create user-friendly, visually appealing websites that drive engagement and growth.

AI-Powered Software Solutions:

AI-Powered Software Solutions:

Unlock efficiency, speed, and growth by automating workflows and enhancing data-driven decision-making. As a leading AI development company in the UK, Softomate delivers intelligent, scalable solutions tailored to your business goals.

Business Process Automation:

Business Process Automation:

Automate repetitive tasks, optimise workflows, and reduce manual effort with intelligent Business Process Automation (BPA). Softomate uses advanced RPA, AI-driven logic, and cloud automation tools to boost efficiency, cut costs, and improve accuracy.

Customer Support Automation using AI:

Customer Support Automation using AI:

Deliver faster, smarter, and 24/7 customer service using AI-driven chatbots, virtual assistants, and automated helpdesk systems. Softomate's customer support automation solutions reduce workload, improve response times, and integrate seamlessly with your existing CRM.

Bespoke CRM Development:

Bespoke CRM Development:

Empower your sales, support, and marketing teams with tailor-made CRM solutions built to match your unique business needs. Softomate designs intelligent, AI-integrated CRM platforms that automate workflows, enhance customer engagement, and deliver actionable insights for better decision-making.

AI-Powered Businesses Chatbots:

AI-Powered Businesses Chatbots:

Revolutionise the way you connect with customers using intelligent, conversational AI chatbots. Built with advanced NLP and deep learning, our AI chatbots deliver natural, real-time responses across websites, mobile apps, and social platforms.

GHL Automation:

GHL Automation:

Unlock the full potential of GoHighLevel (GHL) with our expert automation services. We tailor workflows, customise CRM modules, and implement AI-powered lead nurturing to automate follow-ups, optimise sales funnels, and streamline client interactions.

Mobile App Development:

Mobile App Development:

Deliver seamless digital experiences with high-performance mobile apps tailored to your business. Whether native (Swift/Kotlin) or hybrid (Flutter/React Native), we build secure, scalable apps optimised for speed, UX, and future growth.

API Development & System Integration:

API Development & System Integration:

Connect your software ecosystem with secure and scalable API solutions. We build RESTful, GraphQL, and third-party integrations that ensure smooth data flow, real-time sync, and enhanced platform interoperability.

AI & Machine Learning Solutions:

AI & Machine Learning Solutions:

Transform your business with powerful AI models built for automation, prediction, and real-time analytics. From natural language processing to image recognition, we help you leverage big data and intelligent algorithms for smarter decision-making.

Our Products

Save up to 50% cost of Automation Testing.

Testomate (Patent Pending)

Testomate is an outstanding tool for Automation Testing, which will save a lot of time and cost and make automation testing easier and faster. Additionally, the remarkable fact is that it will save more than 50% of the cost of Automation Testing.

As many clients face, the initial setup of automation testing, like creating a test environment, installing different tools, and design and framework development, takes months. Testomate will complete in minutes and save more than 90% on setup costs.

This tool will be available soon on a trial and subscription basis.

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Testomate product preview

Why Softomate

Choose Softomate, because of...

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Why choose Softomate SolutionsAI software developers at work in London
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Domain Expertise

We have deep expertise in solving complex software challenges across AI-powered software solutions, business process automation, and intelligent workflow optimisation. Our proven experience ensures we can address even the most difficult technical and operational issues with confidence.

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Futuristic Solutions

We go beyond quick fixes by building AI-driven, result-focused software solutions that resolve root problems, optimise operations, and enhance long-term business performance across diverse industries.

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Niche Technology

As experts in cutting-edge technologies, we develop innovative AI solutions, advanced automation tools, and bespoke CRM platforms that place us at the forefront of digital transformation and modern software development.

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Result-oriented Approach

Our methodology is driven by results. We build scalable, long-term software solutions that automate workflows, improve business outcomes, and help companies grow with measurable success.

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Cost Saving

We help businesses cut software development costs by over 50% through intelligent automation, AI integration, and agile processes, delivering faster, cost-efficient digital solutions without sacrificing quality.

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Responsive support

We offer fast, reliable support through every stage of your digital transformation. Our team is readily available to assist, resolve, and guide businesses toward successful software and automation implementations.

Our Process

Because process matters the most!!

We follow a streamlined, agile software development approach to identify and resolve hidden bottlenecks. Our proven process framework ensures faster time-to-market, enhanced software performance, and high-quality results with every delivery.

1. Understand
1. Understand
2. Broad level plan
2. Broad level plan
3. Setting foundation
3. Setting foundation
4. Make and Test
4. Make and Test
5. Go to market
5. Go to market

Understanding the Problem & Requirements

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The first phase focuses on gaining deep insights into your business objectives, pain points, and software needs. Through discovery workshops and market analysis, we tailor solutions like AI automation, CRM systems, or mobile apps to fit your vision and deliver measurable value.

Broad-Level Planning & Strategy

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After clarifying your goals, we craft a strategic project roadmap that includes defined scope, agile sprints, and resource planning. Using DevOps, automation tools, and cloud platforms, we deliver scalable, transparent, and cost-effective software solutions tailored to your business.

Laying the Foundation with the Right Technology

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Choosing the ideal tech stack ensures robust performance, flexibility, and long-term scalability. We evaluate the best architecture, development tools, and API frameworks for your solution, be it AI software, SaaS development, or system integration.

Development & Rigorous Testing

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We begin agile development using modern frameworks, clean coding practices, and automation. Continuous testing, security auditing, and performance tuning ensure your software runs flawlessly. Our focus includes CI/CD, UX/UI, and real-time functionality.

Deployment, Optimisation & Go-To-Market

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Before release, we simulate real-world usage with rigorous UAT, security audits, and performance testing. Post-deployment, we monitor system health, apply patches, and scale infrastructure, ensuring your software stays secure, efficient, and market-ready.

Case Study

Some of our success stories

We have worked on many projects across security, performance, and automation testing. We have identified critical security issues in VAPT testing and many performance bottlenecks across DB, API, UI, queue, network, firewall and server level.

How Custom Odoo Modules Let a UK Dry Fruit Importer Keep Its Own Way of Working

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How Custom Odoo Modules Let a UK Dry Fruit Importer Keep Its Own Way of Working

How a UK Dry Fruit Importer Replaced Spreadsheets and Staff Dependency with One Odoo ERP

View
View
How a UK Dry Fruit Importer Replaced Spreadsheets and Staff Dependency with One Odoo ERP

How an AI Chatbot Reduced Customer Support Costs by 61% for a UK Fashion Retailer

A UK online fashion retailer with 85,000 customers automated 61% of its support volume with an AI chatbot, cutting first-response time from four hours to 28 seconds and recovering the project cost within five months.

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How an AI Chatbot Reduced Customer Support Costs by 61% for a UK Fashion Retailer

Client Results

What London Businesses Say After Going Live

Every quote below is from a delivered project. Outcome metrics are from the client's own reporting at 90 days post go-live.

“

"We were handling around 280 customer support tickets a week manually. After Softomate built our AI chatbot, that dropped to under 110. The chatbot handles returns queries, order status, and product FAQs without any human involvement. Our support costs fell by 61% in the first three months. The build paid for itself in five weeks."

HO

Head of Operations

UK Online Retailer, London

AI Chatbot
“

"Before Softomate, our team was spending 22 hours a week on tasks that were essentially just moving data between systems - CRM updates, invoice creation, client onboarding emails. DD mapped our entire process in one workshop and built automations that eliminated all of it. We redeployed those 22 hours to billable work within the first month."

MD

Managing Director

London Management Consultancy

Process Automation
“

"We had GoHighLevel set up by a freelancer before coming to Softomate - it was barely working. Softomate rebuilt our entire pipeline from scratch, set up Twilio SMS correctly for UK delivery, and built conditional sequences that actually match how we sell. Our lead response time went from next-day to under 4 minutes. We recovered the build cost within 8 weeks."

DO

Director of Operations

North London Letting Agency

GoHighLevel
Read All Client Stories
Read All Client Stories

Blog & News

Explore Softomate's latest blogs, news and insights.

Latest Articles

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Best Custom SaaS Development Companies UK 2026: Ranked and Reviewed

Best Custom SaaS Development Companies UK 2026: Ranked and Reviewed

How Much Does Custom CRM Development Cost in the UK? 2026 Guide

How Much Does Custom CRM Development Cost in the UK? 2026 Guide

Best Custom CRM Development Companies London 2026: Ranked and Reviewed

Best Custom CRM Development Companies London 2026: Ranked and Reviewed

Case Studies

view all cases
How Custom Odoo Modules Let a UK Dry Fruit Importer Keep Its Own Way of Working

How Custom Odoo Modules Let a UK Dry Fruit Importer Keep Its Own Way of Working

How a UK Dry Fruit Importer Replaced Spreadsheets and Staff Dependency with One Odoo ERP

How a UK Dry Fruit Importer Replaced Spreadsheets and Staff Dependency with One Odoo ERP

How an AI Chatbot Reduced Customer Support Costs by 61% for a UK Fashion Retailer

How an AI Chatbot Reduced Customer Support Costs by 61% for a UK Fashion Retailer

Recent Case Studies

10 UK projects with specific outcomes

Every project below has measurable outcomes from real UK client engagements. Identifying details are anonymised; outcome ranges reflect typical results.

AI Chatbot

London Letting Agency: 4h → 60s Lead Response

WhatsApp chatbot cut viewing-enquiry response time from 4 hours to under 60 seconds.

Read the case study →Voice AI

London Property Group: 1,200 Calls/Month Automated

Voice AI agent handles 1,200+ inbound calls monthly with 78% containment rate.

Read the case study →GoHighLevel

UK Mortgage Broker: 340 Qualified Leads in 90 Days

GoHighLevel automation pipeline + AI qualification delivered 340 fact-find-complete leads.

Read the case study →GoHighLevel

UK Accountancy Practice: 3 Tools Replaced

Consolidated MailerLite, Calendly and Asana into GoHighLevel saving £18k/year.

Read the case study →Custom AI

UK SaaS: 60% Support Ticket Reduction

Custom AI chatbot trained on product docs reduced Tier-1 support tickets by 60%.

Read the case study →AI Chatbot

UK Fashion Retailer: Customer Support Automation

WhatsApp + web chatbot handles 70% of order-status enquiries fully autonomously.

Read the case study →BPA

London Professional Services: 40 Hours/Week Saved

End-to-end onboarding automation eliminated 40 hours of admin per week.

Read the case study →AI Automation

London Consultancy: 22.4 Hours/Week Recovered

AI-driven proposal + report automation freed up 22.4 hours/week of consultant time.

Read the case study →API Integration

UK FinTech: 7 Systems Unified via API

Connected KYC, ledger, CRM, Slack, accounting, Stripe and email through unified API.

Read the case study →Odoo ERP

UK Wholesale Distributor: 28-Day Odoo Go-Live

Migrated from Sage 50 to Odoo 19 ERP with inventory, accounting, CRM in 28 days.

Read the case study →Performance

Finance App: 4s → 80ms Query Speed

Database tuning + index strategy cut critical report queries from 4 seconds to 80ms.

Read the case study →Testing

UK Financial Services: UAT 14 Days → 3 Days

Testomate AI-driven test automation cut UAT cycle from 14 days to 3 days for FCA-regulated platform.

Read the case study →

All case studies are anonymised UK engagements. Outcome ranges reflect typical results from comparable projects.

EXCELLENT
Based on 24 reviews
Google
HARSHIL RAVAL
HARSHIL RAVAL
2 months ago

Best AI chatbot development company in london - I highly recommended. Thanks Softomate Solutions

Janusz Figura
Janusz Figura
2 months ago

Great SEO company, good explaining of the service. Highly recommended as your SEO agent.

Stephanie Ikolo
Stephanie Ikolo
2 months ago

DD has a good knowledge in SEO optimisation i learnt alot from his Webinar

utthan nakarmi
utthan nakarmi
2 months ago

Very knowledgable ASEO.

Angel Accountant
Angel Accountant
4 months ago

We had a great experience working with this website business from start to finish. Communication was clear, timelines were met, and the final website exceeded our expectations. The...

Admin Brain Abilitiez
Admin Brain Abilitiez
5 months ago

Softomate Solutions have been helping us create new online systems and bespoke tools for our business. DD, Shilpa and their team are reliable, patient and happy to go the extra mil...

Mehul Shah
Mehul Shah
5 months ago

Very decent AI trainer and I would benefit a lot from his immense experience

Nikat Malik
Nikat Malik
5 months ago

DD is really knowledgeable and good at his work, I learnt quite a bit from him about online presence and automation, now I am able to further my business courtesy him.

Danny Bhardwa
Danny Bhardwa
5 months ago

DD has helped with our google and set up, thoroughly knowledgeable and very well explained. Would highly recomend DD and his team. Easy to contact and very approachable

Minesh Shah
Minesh Shah
5 months ago

Very helpful information provided by DD.

Pj Mathur
Pj Mathur
5 months ago

The team and Deen Dayal Yadav have always been very cooperative and will always do their very best in assisting with any requirements. They have this attitude which says "Nothing i...

Reshma Nagpal
Reshma Nagpal
5 months ago

DD and his team at Softomate Solutions are exceptional. From understanding requirements and offering solutions, to implementing functionality accurately and very promptly, your bus...

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Get in Touch

Let's explore expert digital solutions to grow your business fast.

CONTACT US
CONTACT US
Ready to discuss your project?Speak directly with our founder. Free 30-min scoping call. No commitment.Softomate Solutions, Stanmore, London - 07442 569900
Call: 07442 569900 WhatsApp Us
Deen Dayal Yadav, founder of Softomate Solutions

Deen Dayal Yadav

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